great mindbullet ... just hope its not too optimistic!
Posted: 10 November 2009 at 17:29
great mindbullet ... just hope its not too optimistic!
Posted: 10 November 2009 at 18:08

Wolfgang Grulke RE: banks

In a strange sort of way this is going to be a real battle between the eternal optimists and the rabid pessimists. I think what the past two years have shown is that open and free markets are perhaps too chaotic for social capitalism - and for our appetite for risk.

We all want the maximum possible growth but, ideally, with zero risk. This idea could at least separate those who want certainty from those who thrive on investment risk, and stop us confusing the two!
Posted: 11 November 2009 at 06:11

Anton Berkovitz Very stern, Ms Bair, where do you draw the line

Deposit taking institutions (banks) are involved in a wide range of activities on the other side of the deposit - its what they do with the deposit that matters.
While you think about carving up businesses, are you going to have an attempt at curbing the excesses of other financial institutions that money by way of premiums or investments from us poor folk in the streets?
Posted: 11 November 2009 at 10:26

Wolfgang Grulke Now the US bites the bullet...it's happening


Obama's banking revolution rattles world stock markets.

The Dow Jones Industrial Average (DJIA) closed down more than 200 points on Thursday night – a drop of over 2% and its worst performance since October last year.

Read more at http://www.guardian.co.uk/business/2010/jan/22/barack-obama-banking-plans-world-markets

Posted: 22 January 2010 at 11:41

Wolfgang Grulke Who said this?

"Of all the many ways of organising banking, the worst is the one we have today!"

You may be surprised that this comes from Mervyn King, the governor of the Bank of England, reported this week!
Posted: 1 November 2010 at 11:18

Neil Jacobsohn Breaking up the banks - everyone gets it except the bankers!

I'm endlessly fascinated by the ongoing battle between the world's bankers and the regulators. Everyone in the world knows that greed, excess and a lax attitude to the market, driven mainly by the banks, brought the world to the brink of financial disaster. Everyone knows that the bonuses and packages the bankers took home were excessive and downright greedy. Everyone knows the level of public anger at the banks - and the demand that the excesses be curbed, particularly in the wake of the public bailouts of some banks.
Yet, the banks continue to resist any attempts to curb their behavior. Its a classic case of an industry completely out of step with its marketplace.
This Economist article explores latest UK regulatory plans - and it seems our MindBullet, published in 2009, was right on the button!
A FuturesForum post (titled: "Breaking up the banks - everyone gets it except the bankers!") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=5c98e542-26be-4d41-9c0f-c0368af6f993
Posted: 12 April 2011 at 12:05

Neil Jacobsohn Barclays appoints the "anti-Bob"!

How long before regulators force a split between investment and retail banking - just as we wrote in 2009 in the attached MindBullet? And is barclays moving in that direction with the appointment of its new CEO?
A FuturesForum post (titled: "Barclays appoints the "anti-Bob"!") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=129c4730-96bb-430e-a7d4-3ecfcb2c6a3a
Posted: 30 August 2012 at 18:29

Wolfgang Grulke Trust in banking

Trust - that elusive quality - can it ever be regained? Or, do you have to start again, with a new approach, a new set of values - perhaps build a bank from the outside in, rather than foisting century-old attitudes, processes and systems at your customers?

What do you think???
A FuturesForum post (titled: "Trust in banking") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=b8d0ad1e-8fe5-4ba7-bae9-a0d6cc846c81
Posted: 11 October 2012 at 15:38

Anton Musgrave Another fringe player enters the mainstream

Once an amazing story of micro lending to the poorest of the poor, Grameen Bank has steadily rewritten certain banking rules. The latest announcement once again shows that innovation at the fringe can change the core of an industry! Main stream players again seem unable to innovate at the same rate.
A FuturesForum post (titled: "Another fringe player enters the mainstream") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=90bca85e-379e-49db-8568-fbfdddb37c27
Posted: 29 October 2012 at 17:18

Wolfgang Grulke Banking: Customer Service or Customer Repulsion?

In my 2000 book '10 Lessons from the Future' I wrote an entire chapter about how banks don't get it. Well, nothing seems to have changed. In the last week several of my friends have come up with hair-raising stories of service incompetence from several corners of the globe. Here's one of them - his bank has taken Chris Skinner right back to 1913 service levels.

When will someone have the courage and vision to up a bank that we can LOVE to deal with!?
A FuturesForum post (titled: "Banking: Customer Service or Customer Repulsion?") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=75e4d102-fc58-4ba6-b476-1ba7f0277850
Posted: 17 October 2013 at 12:47

Anton Musgrave Über disrupts age old industries...and should scare many others!

With its latest valuation apparently exceeding USD17billion, Uber is causing disruptions all over the world. I personally experienced the French taxi strike this week - caused by their protest at Uber's impact on their business! At USD17b Uber is worth more than Avis and Hertz combined value! Will it flame out as so many others have done or could it apply its algorithms in every fragmented industry? If the latter it could just be a great investment. Clearly Google, who invested USD250m dollars in the latest capital raising round thinks its a future winner! How would Uber thinking impact on your industry?
A FuturesForum post (titled: "Über disrupts age old industries...and should scare many others!") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=47ded4c0-bcd7-4af0-8a73-cd7a81dfbb6f
Posted: 14 June 2014 at 15:58

Wolfgang Grulke Here's a new customer service challenge.

Most banks encourage you to go paperless, to save the cost of sending you statements. My bank, Standard Bank Private Bank, will only let me see my last 180 days of transactions online. If I want to see any transactions before that I will be charged R25 “per page” - because the statements have to be "printed manually" by a so-called "Service Centre", and then posted to me. In these days of 'Big Data' is there ANY reason why I can't have access to ALL my history online? If Amazon can do it, why can't my bank? What a mess bank thinking has become. Perhaps as their marketing slogan says, this is "the treatment you deserve"!
A FuturesForum post (titled: "Here's a new customer service challenge.") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=ef451bd5-1f53-4241-9332-1918c79ea6ac
Posted: 9 July 2014 at 15:18

Anton Musgrave Here's a new customer service challenge.

You're lucky...my bank, Absa Private Bank, only allows 3 months of online access to my credit card statements!
Posted: 9 July 2014 at 15:26

Anton Musgrave Facebook enters banking differently

Interesting that a Dubai commercial bank talks about using Facebook to enter its clients lives more effectively!
A FuturesForum post (titled: "Facebook enters banking differently") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=19d5cf81-2c45-4c0a-86e4-d469d1b2085a
Posted: 16 October 2014 at 10:33

Wolfgang Grulke Good article on why banks are still here!

Banks guarantee your money. They provide a promise, underwritten by that state-backed licence, that you will never lose your assets if you bank them. That promise does not exist anywhere else.

READ ON...
A FuturesForum post (titled: "Good article on why banks are still here!") refers to this MindBullet. The full FuturesForum post can be read here: http://www.futureworld.org/PublicZone/FuturesForum/BlogDetails.aspx?PostID=26adb2bf-2d52-410a-8145-cae32dbe29fd
Posted: 27 October 2014 at 11:50
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